1. What types of signs do you make?

We provide a full range of custom signs for businesses, including channel letters, monument signs, pylons, interior office signs, window graphics, vehicle wraps, banners, and more.
If you don’t see what you need listed, ask us—we can usually design and build a custom solution.

2. How much does a sign cost?

Sign pricing depends on several factors: size, materials, lighting, installation height, and permit requirements.
After a quick conversation and a few basic details (location, type of sign, budget), we’ll provide a clear written estimate so there are no surprises.

3. How long does the process take?

For most projects, the typical timeline is:

• 1–3 days for site survey and design proofs

• 3–10 business days for permits (city‑dependent)

• 7–15 business days for fabrication and installation after approvals

We’ll give you a more accurate timeline once we review your specific project.

4. Do you handle permits and city approvals?

Yes. We can handle permit applications, drawings, and coordination with the city on your behalf.
If you prefer to pull your own permit, we can also supply the drawings and documentation you need.

5. Can you help with design, or do I need a finished logo?

We can work with anything from a rough idea to a fully finished brand package.
If you already have a logo, we’ll adapt it for signage; if not, our design team can create sign‑ready artwork that fits your building and brand.

6. What areas do you serve?

We primarily serve Katy, Sugar Land, and the greater West Houston area, but we can also handle projects in surrounding cities.
If you’re not sure whether we cover your location, contact us with your address and we’ll confirm.

7. What is your process from start to finish?

Our typical process looks like this:

1. Consultation and quote

2. Site survey and measurements

3. Design proofs and revisions

4. Permits and approvals

5. Fabrication in our shop

6. Installation and final walkthrough

We’ll keep you updated at each step so you always know where your project stands.

8. What materials do you use, and how durable are your signs?

We use professional‑grade materials such as aluminum, acrylic, high‑performance vinyl, and LED lighting components designed for outdoor use.
Signs are built to withstand Texas weather when properly installed and maintained.

9. Do your signs come with a warranty?

Yes. We offer warranties on both materials and workmanship, with specific coverage depending on the type of sign and components used.
We’ll outline the warranty details in your proposal and final invoice.

10. Do you offer repair or maintenance services?

We can service and repair many types of signs, including LED retrofits, replacement faces, and structural repairs.
If we didn’t install the original sign, we’ll inspect it first and then advise you whether repair or replacement makes more sense.

11. Are you licensed and insured?

Yes. We maintain appropriate licensing and insurance for sign fabrication and installation work.
We can provide documentation upon request for property managers, landlords, or general contractors.

12. What do you need from me to get started?

To begin, we typically need: your business name, address, photos of the building or site, any logo files you have, and a rough idea of your budget and timeline.
From there, we can recommend the best sign type and provide design options.

13. Can I see examples of your past work?

Yes. You can view samples in our online gallery and on our social media pages.
We’re also happy to share addresses of local installations so you can see our work in person.

14. How many design revisions are included?

We include a set number of revisions with each project (usually 2–3 rounds) to fine‑tune the design.
If you need major changes beyond that, we’ll discuss any additional design fees before moving forward.

15. What payment options do you accept?

We accept common business payment methods such as major credit cards, checks, and bank transfers.
A deposit is typically required to start fabrication, with the balance due upon installation or as outlined in your proposal.

16. Can you work with my landlord’s or franchise’s sign guidelines?

Yes. If your landlord, shopping center, or franchise has sign criteria, send those to us and we will design and engineer your sign to comply.
We can also coordinate with their review team if needed.